Account Representative

Joseph T. Ryerson & Son, Inc; Little Rock (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Joseph T. Ryerson & Son, Inc in Little Rock, AR is seeking an Account Representative to deliver outstanding customer support and drive revenue by identifying opportunities to enhance satisfaction.

In this role you will process customer orders, build relationships, and collaborate with internal teams to execute account development plans. Strong communication and a results-driven attitude are essential in a fast-paced metals industry environment.

Qualifications

• Bachelor's degree preferred in business, sales and marketing, economics, or related fields.
• 1-3 years of sales or related experience.
• Experience in the metal industry is preferred.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft applications (Outlook, Excel, Word); SAP is a plus.

Responsibilities

• Processes customer orders, makes sales calls, and builds relationships with customers.
• Continuously builds territory/account approach and monitors resources.
• Collaborates with departments to execute account development plans.
• Prioritizes concurrent customer demands and provides satisfactory service.
• Balances concurrent requests for assistance from internal and external customers.
• Tasks must be completed with speed and accuracy.
• All other duties as assigned may change at any time.

Skills

Sales experience

Communication skills

Interpersonal skills

Goal-oriented

Education

Bachelor's degree preferred in business, sales and marketing, economics, or related fields

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

SAP

Job description

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction.

Roles and Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers
• Continues to build territory/account approach and monitor resources
• Works with different departments to execute account development plans
• Prioritizes concurrent customers' demands and provides satisfactory service to all
• Balances concurrent requests for assistance from internal and external customers for customer service issues
• Tasks must be completed with speed and accuracy
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred in business, sales and marketing, economics, or related fields
• 1-3 years of sales or related experience
• Experience in the Metal industry is preferred
• Proficiency in Microsoft applications (Outlook, Excel, Word)
• SAP Experience is a plus
• Excellent professional written, verbal, and interpersonal communication skills
• Positive attitude, competitive, goal-oriented, driven with a passion to excel

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.