Customer Service Representative

Ryerson; Buford (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Ryerson is seeking an Administrative Support Specialist to join our team. In this pivotal role, you will perform a variety of administrative and clerical tasks, ensuring the smooth operation of our office environment.

Roles include creating, running, and troubleshooting reports, maintaining records, coordinating shipping and invoices, onboarding new employees in HRIS, and supporting projects and events. You will contribute to process improvements while upholding professional communication and

Qualifications

• High School Diploma or GED required.
• 1+ year of administrative experience preferred.
• Experience with SAP, Ariba Spend Management and an HRIS preferred.
• Exhibits polite and professional communication via phone, e-mail, and mail.
• Strong organizational skills and ability to manage changing priorities.

Responsibilities

• Create, run, and troubleshoot reports and data sets, as well as maintain records/document management.
• Maintain supply inventory, order office and operating supplies, and support the inventory life cycle.
• Schedule and assign administrative projects, and support various projects.
• Assist with all shipping, receiving, and quality assurance data entry.
• Assist with processing vendor invoices and supporting vendor customer accounts.
• Maintain employee training logs and document procedures.
• Assist in onboarding new employees in all HRIS.
• Perform tasks such as filing, typing, copying, scanning, and handling mail.
• Coordinate facility planned events.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

Skills

Strong organizational skills

Effective communication

Prioritization

Education

High School Diploma or GED

Tools

SAP

Ariba Spend Management

HRIS

Job description

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join Ryerson as an Administrative Support Specialist. Where you'll become an integral part of our team. In this pivotal role, you will perform a variety of administrative and clerical tasks, ensuring the smooth operation of our office environment

Roles and Responsibilities

• Create, run, and troubleshoot reports and data sets, as well as maintain records/document management
• Maintain supply inventory, order office and operating supplies, and support the inventory life cycle.
• Schedule and assign administrative projects, and support various projects
• Assist with all shipping, receiving, and quality assurance data entry
• Assist with processing vendor invoices and supporting vendor customer accounts
• Maintain employee training logs and document procedures
• Assist in onboarding new employees in all HRIS
• Perform tasks such as filing, typing, copying, scanning, and handling mail.
• Coordinate facility planned events
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• High School Diploma or equivalent (GED) required
• 1 plus year of experience
• Experience with SAP, Ariba Spend Management and an HRIS preferred
• Exhibits polite and professional communication via phone, e-mail, and mail
• Strong organizational skills and ability to manage changing priorities

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.