Customer Engagement Specialist

Ryerson; Mobile (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading industrial metal provider in Mobile, Alabama, is looking for a motivated sales professional to join their team. The role involves managing accounts, training new team members, and conducting inventory management. The ideal candidate should have sales experience, a solid understanding of metal processes, and proficiency in MS Office. A high school diploma is required, with a bachelor's degree preferred. This position offers opportunities for local travel and career advancement.

Qualifications

• 3-5 years of prior sales or industry experience preferred.
• Solid understanding of product offerings and ERP systems.

Responsibilities

• Plan territory/account approach and manage own resources.
• Assist in training new team members.
• Perform inventory management for customer-specific material.

Skills

Sales experience

Understanding of metal processes

Communication skills

MS Office proficiency

Education

High School diploma

Bachelor's Degree

Job description

Summary Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused environment, ideal for advancing your career and making your mark in the metals industry.

Responsibilities

• Plans territory/account approach and manages own resources
• Assists in training new team members
• Assists in creating account development plans
• Performs inventory management for customer-specific material
• Communicates with operations team and may serve as a production meeting representative
• Occasional face-to-face customer interaction and moderate authority/opportunity to set and negotiate product/service terms
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• High School diploma required, Bachelor’s Degree is preferred
• 3-5 years prior sales or industry experience preferred
• Solid understanding of product offerings, ERP systems, and markets served
• General understanding of metal processes and products
• Proficient in MS Office
• Minimal travel required. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected with advance notice

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.