Customer Service Representative

Service Electric Cablevision, Inc.; Birdsboro (Berks County); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Service Electric Cablevision, Inc. seeks a Customer Service Representative in Birdsboro. The role is full-time with weekdays 10:30am–7pm and Saturdays 8:30am–5:00pm, reporting to the Office Manager.

Responsibilities include handling busy phone lines, online scheduling, data entry, and billing tasks. The ideal candidate will have strong computer and telephone skills, the ability to multitask in a fast-paced office, and preferably two years of related experience.

Qualifications

• Two years related experience preferred.
• Strong computer/telephone skills required.
• Ability to multi-task in a fast-paced office environment.
• Knowledge of Internet/telephony is helpful.

Responsibilities

• Answer busy telephone lines.
• Online scheduling/data entry.
• Billing and payments processing.
• Other duties as assigned.

Skills

Computer skills

Telephone skills

Multi-tasking

Internet/telephony knowledge

Experience (2 years)

Job description

Position: Customer Service Representative

Job Location:

Birdsboro

Shift Hours/Job Type:

Custom Hours

Reports To:

Office Manager

Full-time customer service position in our Birdsboro location. Work schedule hours will be weekdays 10:30am-7pm and Saturdays 8:30-5:00pm.

Candidate Duties:
Answer busy telephone lines, on-line scheduling/data entry, billing, payments, and other duties.

Individual should:
Have strong computer/telephone skills and ability to multi-task in a fast-paced office is required. Knowledge of the Internet/telephony is helpful. Two year related experience preferred.