Customer Service Representative

Star Club Corp; Austin (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Training provided

Career development

Collaborative environment

Job summary

Harvest Advertising Inc. is seeking a friendly Customer Service Representative to assist customers, answer questions about services, and help address routine concerns. This role emphasizes a professional, welcoming experience.

You'll respond to inquiries, explain offerings, log interactions, and escalate complex issues to the right team. No previous experience required, training provided, and a supportive environment fosters growth.

Qualifications

• Strong verbal communication and active listening skills.
• Customer-focused attitude and problem-solving ability.
• Patience, reliability, and attention to detail.
• Ability to manage multiple routine tasks and stay organized.
• Willingness to learn company procedures and service standards.

Responsibilities

• Respond to customer inquiries and provide clear, accurate information.
• Explain available services, products, and promotional offerings.
• Listen to customer concerns and help identify appropriate solutions.
• Direct complex questions or requests to the appropriate team member.
• Maintain accurate records of customer interactions and follow-up needs.
• Communicate professionally with customers and colleagues.
• Help identify recurring questions and share feedback to improve service quality.
• Represent the company with courtesy, patience, and professionalism.

Skills

Verbal communication

Active listening

Customer-focused

Problem solving

Patience

Organization

Job description

About Us

Star Club Corp was founded with a clear vision: to create a company that blends strategy, innovation, and execution into one seamless experience. What started as a focused initiative has evolved into a structured and scalable organization committed to delivering excellence at every level.

Position Summary

Harvest Advertising Inc. is looking for a friendly and dependable Customer Service Representative to assist customers with questions, provide information about company services, and help address routine concerns. This position is ideal for someone who enjoys helping others and creating a professional, welcoming experience.

Responsibilities

• Respond to customer inquiries and provide clear, accurate information.

• Explain available services, products, and promotional offerings.

• Listen to customer concerns and help identify appropriate solutions.

• Direct complex questions or requests to the appropriate team member.

• Maintain accurate records of customer interactions and follow-up needs.

• Communicate professionally with customers and colleagues.

• Help identify recurring questions and share feedback to improve service quality.

• Represent the company with courtesy, patience, and professionalism.

Qualifications

• Strong verbal communication and active listening skills.

• Customer-focused attitude and problem-solving ability.

• Patience, reliability, and attention to detail.

• Ability to manage multiple routine tasks and stay organized.

• Willingness to learn company procedures and service standards.

• Previous customer service experience is an asset but not required.

Benefits

• Training and guidance to support success in the role.

• Opportunities to strengthen communication and problem-solving skills.

• Supportive and collaborative work environment.

• Professional development and potential career advancement.