Customer Service Rep06036 1933 South Church St

Domino's Franchise; Smithfield (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular pizza franchise in Smithfield, Virginia is seeking team members to ensure high-quality customer service and food preparation. Responsibilities include assisting customers, maintaining cleanliness, and adhering to strict operational protocols. Candidates should demonstrate attention to detail and strong communication skills.

Qualifications

• Must have a friendly demeanor and excellent customer service skills.
• Attention to detail in food preparation and delivery is essential.
• Ability to follow safety and operational procedures.

Responsibilities

• Answer phones and assist carryout customers politely.
• Maintain a clean and professional image.
• Ensure all food handling procedures are followed.

Skills

Customer service

Attention to detail

Communication skills

Job description

Overview

The following is considered minimum expectations in performance while working for Domino’s Pizza:

Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
• All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered
• No one is allowed to clear pizzas before it is ready to place in the oven
• Drivers must have $1 in coin change on every delivery
• Drivers must say “Let me get your change” on every order NO EXCEPTION
• No one is allowed to carry more than $20 while on the clock including personal money
• No one is allowed to have a pocket knife or any weapon while working
• Driver vehicles are to be neat and clean and in positive image while working
• Drivers are not to be routed early or checked in early from delivery
• Pizza makers must wash hands prior to making products
• Only proper procedure for products is allowed
• Every driver must have done Safe Delivery CBT
• Every order is to be repeated for accuracy and name and address confirmed