Customer Service Rep - West Jefferson

Job; West Jefferson (OH); On-site; USD 23,000 - 32,000; Full time

Job summary

Jobandtalent is recruiting for a Customer Service Rep to support daily warehouse operations in West Jefferson with ID Logistics. The role focuses on providing excellent customer service, processing shipping and receiving, and maintaining accurate records.

This on-site position offers Mon-Thu 4:30pm–3:00am shifts with an hourly pay rate of 20 USD. Candidates should have 3+ years of relevant experience, MS Office skills, and be able to handle data entry and billing tasks.

Qualifications

• More than 3 years of customer service or administrative experience.
• Ability to use Microsoft Office.
• Ability to perform data entry and process billing or shipping documents.
• High School Diploma or GED.

Responsibilities

• Process shipping and receiving transactions accurately.
• Prepare and process billing and invoicing with attention to detail.
• Resolve customer inquiries and issues related to shipping, receiving, billing, and orders.
• Maintain accurate records and perform data entry.
• Serve as a liaison between warehouse operations and customers.

Skills

Customer service

Data entry

Billing/shipping processing

Records maintenance

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Customer Service Rep - West Jefferson

At Job&Talent, we are recruiting for a Customer Service Rep to work with ID Logistics in West Jefferson. This role supports daily warehouse operations by providing excellent customer service, processing shipping and receiving transactions, handling billing, and maintaining accurate records.

Shift Patterns

• Mon-Thu 4:30pm - 3:00am

Pay Rates

• 20.00 USD hourly

Must-have Requirements for Customer Service Rep

• More than 3 years of customer service or administrative experience
• Ability to use Microsoft Office
• Ability to perform data entry and process billing or shipping documents
• Ability to work in a fast-paced warehouse office environment while communicating with customers and internal teams
• High School Diploma or GED

Role for Customer Service Rep

• Process shipping and receiving transactions accurately
• Prepare and process billing and invoicing with attention to detail
• Resolve customer inquiries and issues related to shipping, receiving, billing, and orders
• Maintain accurate records and perform data entry
• Serve as a liaison between warehouse operations and customers

Benefits for Customer Service Rep

• Opportunity to work in a dynamic warehouse environment
• Professional growth and development
• Stable work schedule

Location
West Jefferson. On-site warehouse and office environment.
This is an amazing opportunity if you are looking for Customer Service Rep jobs in West Jefferson.