Customer Service Rep: Quick Pay, Bonuses & Training

U-Haul; City of Auburn (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on various products and services

Paid holidays, vacation, and sick days, if eligible

Gym Reimbursement Program

Mindset App Reimbursement

Job summary

U-Haul is seeking a Customer Service Representative in Auburn, NY, to assist customers with their needs and deliver exceptional service while using state-of-the-art technology. The role includes responsibilities like managing equipment rentals, moving U-Haul trucks, and ensuring customer satisfaction.

This position offers on-the-job training, a $100 hiring bonus, and additional cash bonuses upon certification. U-Haul provides benefits such as health insurance, retirement plans, and opportunities for career advancement.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• Ability to lift and move equipment weighing at least 50 lbs.

Responsibilities

• Assist customers with U-Haul products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment, including checking fluid levels.
• Prepare rental invoices and accept returned equipment.
• Participate in ongoing training through U-Haul University.

Skills

Customer service

Operating U-Scan technology

Physical stamina

Basic vehicle maintenance

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Auburn, NY, to assist customers with their needs and deliver exceptional service while using state-of-the-art technology. The role includes responsibilities like managing equipment rentals, moving U-Haul trucks, and ensuring customer satisfaction.

This position offers on-the-job training, a $100 hiring bonus, and additional cash bonuses upon certification. U-Haul provides benefits such as health insurance, retirement plans, and opportunities for career advancement.