Customer Service Rep - Physician Enterprise

Conway Regional Health System; Conway (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Conway Regional Health System is seeking an organized clinic coordinator to schedule PCN clinic patients, manage patient demographics, insurance, and financial information.

You will collaborate with nursing staff and physicians to ensure efficient, high-quality services in a busy clinic environment.

Qualifications

• High School Diploma or GED required.
• Customer oriented with strong communication skills.
• Ability to multitask in a busy environment.
• Proficient in basic computer use.

Responsibilities

• Schedule PCN clinic patients for treatment.
• Process patient demographics, insurance, and financial information.
• Coordinate with nursing staff and physicians to provide efficient services.

Skills

Verbal communication

Written communication

Customer orientation

Multitasking

Stress management

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

Overview

Directly responsible for scheduling PCN clinic patients for treatment, processing patients' demographic, insurance, and financial information, and coordinating with nursing staff and physicians to provide efficient services to PCN clinic patients.

Qualifications

• High School Graduate
• Customer Oriented
• Excellent verbal and written communication skills
• Basic computer skills
• Ability to multitask
• Ability to handle a busy and stressful environment