Customer Service Rep - Physician Enterprise

Conway Regional; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Conway Regional is seeking a clinic scheduler to directly manage PCN patient appointments and handle demographic, insurance, and financial information. The role requires coordination with nursing staff and physicians to deliver efficient patient care.

The ideal candidate will have a high school diploma, strong communication skills, and the ability to multitask in a busy, sometimes stressful environment.

Qualifications

• High School Diploma required.
• Customer oriented attitude required.
• Excellent verbal and written communication skills required.
• Basic computer skills required.
• Ability to multitask in a busy environment.
• Ability to handle a busy and stressful environment.

Responsibilities

• Schedule PCN clinic patients for treatment.
• Process patients' demographic, insurance, and financial information.
• Coordinate with nursing staff and physicians to provide efficient services.

Skills

Customer service

Communication skills

Multitasking

Computer literacy

Stress management

Education

High School Diploma

Job description

Overview

Directly responsible for scheduling PCN clinic patients for treatment, processing patients' demographic, insurance, and financial information, and coordinating with nursing staff and physicians to provide efficient services to PCN clinic patients.

Qualifications

High School Graduate, Customer Oriented, Excellent verbal and written communication skills, Basic computer skills, Ability to multitask, Ability to handle a busy and stressful environment.