Customer Service Rep — No Experience Needed

REGIS CORPORATION INC; New York (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Regis Corporation Inc. is seeking a Customer Service Rep II in Irving, TX. The role supports customers by providing order status, delivery status, and returns information via phone. It involves high-volume order processing, problem resolution, and basic office duties in a team-oriented environment.

The position pays $18.75–$23.00 per hour and requires a minimal education level (high school/GED). Training is provided and opportunities for internal advancement are highlighted.

Qualifications

• High School Diploma or GED required.
• No experience required; motivated and reliable; training provided.
• Strong customer service skills and ability to multi-task.
• Excellent written and verbal communication; detail oriented.
• Proficient in Word/Excel and using databases.
• Team player with good organizational skills.

Responsibilities

• Coordinate and manage customer orders and inquiries in a call center environment.
• Provide information on order status, delivery status, and product returns.
• Process high volumes of orders accurately and timely.
• Resolve customer complaints and prepare reports.
• Assist with general office administration tasks.
• Support specialized functions and train new CSRs as needed.

Skills

Customer service

Multi-tasking

Organization

Communication

Computer skills

Team player

Education

High School Diploma or GED

Tools

ASI

Logility

EPort's

AXIOS

Microsoft Office

Job description

Regis Corporation Inc. is seeking a Customer Service Rep II in Irving, TX. The role supports customers by providing order status, delivery status, and returns information via phone. It involves high-volume order processing, problem resolution, and basic office duties in a team-oriented environment.

The position pays $18.75–$23.00 per hour and requires a minimal education level (high school/GED). Training is provided and opportunities for internal advancement are highlighted.