Customer Service Rep: Mon–Fri, No Nights/Weekends, Commission

Credit Management Services, Inc.; Kearney (NE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Life insurance

401(k) with company match

Paid training and ongoing development

Bonus opportunities

Job summary

Credit Management Services, Inc. in Kearney, NE is seeking a Customer Service Representative to handle consumer calls, explain account details and payment options, and help resolve issues. Training is provided, no prior call center experience required, with opportunities to grow and earn commissions.

The role offers a Monday–Friday schedule with no nights or weekends, in an in-office setting. Starting pay is up to $18/hour based on experience, plus commission and benefits.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Comfortable using computers and learning new systems.
• Ability to multitask and stay organized.

Responsibilities

• Communicate with consumers by phone and provide professional, helpful customer service.
• Review account information and answer questions.
• Discuss payment options and help establish payment arrangements.
• Work toward individual and team goals.
• Maintain accurate account records and document conversations.
• Follow company procedures and approved communication guidelines.
• Work as part of a team to provide a positive consumer experience.

Skills

Strong communication

Customer service

Computer literacy

Multitasking

Teamwork

Attendance

Education

High school diploma or equivalent

Job description

Credit Management Services, Inc. in Kearney, NE is seeking a Customer Service Representative to handle consumer calls, explain account details and payment options, and help resolve issues. Training is provided, no prior call center experience required, with opportunities to grow and earn commissions.

The role offers a Monday–Friday schedule with no nights or weekends, in an in-office setting. Starting pay is up to $18/hour based on experience, plus commission and benefits.