Customer Service Pro — Weekdays, Growth & Commission

Credit Mgmt; Kearney (NE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Life insurance

401(k) match

Paid training

Bonuses

Advancement opportunities

Performance reviews

Job summary

Credit Management Services, Inc. in Kearney, NE is hiring a Customer Service Representative to handle consumer calls, explain account details, and discuss payment options. The role emphasizes strong communication and helping customers resolve their questions in a professional manner.

The position offers a Monday–Friday schedule with no nights or weekends, full-time in-office work, and paid training. We'll provide training to help you succeed and grow within the company.

Qualifications

• Strong communication and customer service skills are essential.
• Comfortable using computers and learning new systems.
• Ability to multitask and stay organized.
• Dependable with consistent attendance.
• Positive attitude and willingness to learn.
• Ability to work effectively as part of a team.

Responsibilities

• Communicate with consumers by phone and provide professional, helpful customer service.
• Review account information and answer questions.
• Discuss payment options and help establish payment arrangements.
• Work toward individual and team goals.
• Maintain accurate account records and document conversations.
• Follow company procedures and approved communication guidelines.
• Work as part of a team to provide a positive consumer experience.

Skills

Strong communication

Customer service

Multitasking

Teamwork

Organized

Education

High school diploma or equivalent

Job description

Credit Management Services, Inc. in Kearney, NE is hiring a Customer Service Representative to handle consumer calls, explain account details, and discuss payment options. The role emphasizes strong communication and helping customers resolve their questions in a professional manner.

The position offers a Monday–Friday schedule with no nights or weekends, full-time in-office work, and paid training. We'll provide training to help you succeed and grow within the company.