Customer Service Rep JV

Lincare Holdings Inc.; Montgomery (AL); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ongoing training

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Tuition reimbursement

Employee referrals

Employee discounts

Descripción de la vacante

Lincare Holdings Inc. in Montgomery, AL seeks a Customer Service/Order Entry Associate to support the flow of patient orders and communicate with colleagues and patients. You will read orders, interpret pharmacy terminology, and re-enter data as needed.

This role requires a high school diploma or GED, basic computer entry skills, and a willingness to learn through ongoing training. You’ll work in a collaborative environment that values accuracy and patient care, with dose frequency calculations

Formación

• Minimum of a high school diploma or GED with related experience or training.
• Proficiency in data entry and basic computer skills required.

Responsabilidades

• Monitor the flow of orders to and from the Customer Service Department.
• Delete, correct, or re-enter patient orders as needed.
• Read and analyze patient orders and pharmacy documents.
• Understand pharmacy prescription terminology.
• Communicate effectively with coworkers and patients.

Conocimientos

Customer service

Order entry

Data entry

Pharmacy terminology

Communication

Educación

High school diploma or GED

Computer entry experience

Descripción del empleo

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations.

Job Responsibilities:

• Monitors the flow of orders to and from the Customer Service Department
• Deletes, corrects, or re-enters patient orders as deemed necessary
• Read and analyze documents such as patient orders
• Comprehend pharmacy prescription terminology
• Effectively communicate with co-workers and patients alike
• Calculate figures and amounts in reference to frequency and doses dispensed
• Apply common sense understanding to carry out oral and written instructions

Education and Experience:

• High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
• Computer entry experience necessary

Benefits:

• Ongoing training and advancement opportunities
• Comprehensive medical, dental, and vision coverage
• Paid time off
• Retirement savings
• Tuition reimbursement
• Other benefits
• Employee referral program
• Employee discounts