Customer Service Rep JV

Lincare Holdings Inc.; Hickory (NC); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training opportunity

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Referral program

Other benefits

Descripción de la vacante

Lincare Holdings Inc. is seeking a detail-oriented team member to support order entry and customer service in a Joint Venture setting. You will monitor order flow, adjust patient orders, and interpret pharmacy terminology to ensure accurate dispensing.

Effective communication with coworkers and patients, plus precise data entry, are essential for success in this role. Training and benefits are provided as part of ongoing development.

Formación

• High school diploma or GED required or equivalent experience.
• Computer entry experience is necessary.

Responsabilidades

• Monitor the flow of orders to and from the Customer Service Department.
• Delete, correct, or re-enter patient orders as needed.
• Read and analyze patient orders.
• Understand pharmacy prescription terminology.
• Communicate effectively with coworkers and patients.
• Calculate figures related to frequency and doses dispensed.
• Follow oral and written instructions with common-sense judgment.

Conocimientos

Order entry

Customer service

Communication

Pharmacy terminology

Educación

High school diploma or GED

Herramientas

Computer entry

Descripción del empleo

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations.

Job Responsibilities:

• Monitors the flow of orders to and from the Customer Service Department
• Deletes, corrects, or re-enters patient orders as deemed necessary
• Read and analyze documents such as patient orders
• Comprehend pharmacy prescription terminology
• Effectively communicate with co-workers and patients alike
• Calculate figures and amounts in reference to frequency and doses dispensed
• Apply common sense understanding to carry out oral and written instructions

Education and Experience:

• High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
• Computer entry experience necessary

Benefits:

• Ongoing training and advancement opportunities
• Comprehensive medical, dental, and vision coverage
• Paid time off
• Retirement savings
• Tuition reimbursement
• Other benefits
• Employee referral program
• Employee discounts