Customer Service Rep – Growth Path, 401(k) & Bonus

Insurancewithrich; Summit (NJ); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Richard Fernandez - State Farm Agent is seeking a Customer Service Representative to join a Summit-based team. You will answer inquiries, provide policy information, assist with policy changes, and help customers navigate claims while delivering exceptional service.

This full-time role emphasizes attention to detail, strong communication, and a customer-first mindset. State Farm agents are independent contractors who hire their own staff, offering growth opportunities and a supportive work

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property & Casualty license (must have or be able to obtain).

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail orientation

Customer service experience

License readiness (Property & Casualty

Job description

Richard Fernandez - State Farm Agent is seeking a Customer Service Representative to join a Summit-based team. You will answer inquiries, provide policy information, assist with policy changes, and help customers navigate claims while delivering exceptional service.

This full-time role emphasizes attention to detail, strong communication, and a customer-first mindset. State Farm agents are independent contractors who hire their own staff, offering growth opportunities and a supportive work