Customer Service Rep — Growth, Benefits & Impact (FT)

National Fitness Partners; Kernersville (NC); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities

401K with company match

Health, dental, vision insurance

Free employee Black Card Membership

Job summary

National Fitness Partners is seeking a Customer Service Representative in Kernersville, NC. The role involves answering phones, greeting members, processing sign-ups and tours, and promoting fitness classes in a high-energy, Judgement Free environment.

The position offers opportunities for wage increases at regular intervals and a consistent schedule, with comprehensive benefits as described in the posting. Join a large Planet Fitness franchise committed to transforming lives.

Qualifications

• Customer service experience helpful.
• Strong communication and interpersonal skills.
• Ability to operate the POS system and handle transactions.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our fitness instruction classes (PE@PF) to members and new members
• Provide a clean, sanitized and safe club environment.

Skills

Phone etiquette

Customer greetings

POS transactions

Merchandise promotion

Job description

National Fitness Partners is seeking a Customer Service Representative in Kernersville, NC. The role involves answering phones, greeting members, processing sign-ups and tours, and promoting fitness classes in a high-energy, Judgement Free environment.

The position offers opportunities for wage increases at regular intervals and a consistent schedule, with comprehensive benefits as described in the posting. Join a large Planet Fitness franchise committed to transforming lives.