Customer Service Rep (CSR)

Labatt Food Service

San Antonio (TX)

In loco

USD 21.000 - 30.000

Tempo pieno

2 giorni fa
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Descrizione del lavoro

Labatt Food Service, based in San Antonio, TX, is hiring a Customer Service Representative for its San Antonio office. The role involves using problem solving to resolve user requests and handling various administrative tasks to support customers throughout the order process.

Key duties include responding to orders, deliveries, and product inquiries by phone or email, offering product suggestions, and updating customers on orders and changes.

Competenze

  • Excellent communication and interpersonal skills.
  • Demonstrated empathy and urgency in resolving customer concerns.
  • Ability to multitask and adapt to changing customer needs.

Mansioni

  • Respond to and resolve customer requests about orders, deliveries, and product inquiries via phone and email.
  • Propose product suggestions based on customer requirements.
  • Communicate order and product changes with customers promptly.
  • Identify changing customer needs and relay to internal teams.

Conoscenze

Communication skills
Empathy
Work ethic
Bilingual English/Spanish

Descrizione del lavoro

Address: 4618 Industry Park Drive, San Antonio, TX 78218

Labatt Food Service is hiring a Customer Service Representative for the San Antonio office. A Customer Service Representative will utilize problem solving skills to resolve user requests and other administrative tasks.

Responsibilities
  • Respond and resolve customer requests concerning order processing, deliveries, product inquiries and other requests via phone and e-mail.
  • Research and offer product suggestions based on customer requirements
  • Communicate order and product changes with customers in a timely fashion
  • Identify and effectively communicate changing customer needs with internal personnel
Requirements
  • Effective communication skills to be able to quickly understand and resolve customer requests in a friendly and respectful manner.
  • Strong work ethic with a positive attitude to maintain good rapport with customers
  • Demonstrate empathy towards customer concerns with a sense of urgency to resolve them
  • Ability to take on other responsibilities as needed.
  • Bilingual, English & Spanish, strongly preferred.
Related Job Opportunities

Business Area: Corporate

Shift: Day

Date Posted: Friday, October 16th 2026

Labatt Food Service is seeking a Bid Coordinator.

Business Area: Corporate

Shift: Day

Date Posted: Friday, October 16th 2026

Labatt Food Service is currently seeking an Inside Sales Representative in our San Antonio office.

Business Area: Corporate

Shift: Day

Date Posted: Friday, October 16th 2026

Labatt Food Service is seeking a Bid Coordinator.

Business Area: Corporate

Date Posted: Friday, October 16th 2026

Labatt Food Service is currently seeking an Inside Sales Representative in our San Antonio office.

Business Area: Corporate

Shift: Day

Date Posted: Friday, October 16th 2026

Labatt Food Service is seeking a Bid Coordinator.

Business Area: Corporate

Shift: Day

Date Posted: Friday, October 16th 2026

Labatt Food Service is currently seeking an Inside Sales Representative in our San Antonio office.

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