Customer Service Rep - Austin,TX

FBS Appliance; Austin (TX); On-site; Full time

Job summary

A leading company in Texas is seeking a Customer Service Representative to support their Sales Team. The ideal candidate will be detail-oriented, organized, and thrive in a fast-paced environment. Responsibilities include managing calls, inquiries, and coordinating orders. This full-time position offers a competitive hourly wage and opportunities for growth within the company.

Qualifications

• Detail-oriented and organized.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Support Sales Team and manage customer inquiries.
• Coordinate deliveries and installations.

Skills

Communication

Multi-tasking

Time Management

Detail-oriented

Adaptability

Tools

Microsoft Office

Excel

Outlook

Adobe

Job description

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Company Description

Established 1988, FBS Appliance is the largest appliance contract distributor in Texas. With showrooms in Austin, College Station, Corpus Christi, Grapevine, Fort Worth, Houston, and San Antonio, we supply more than 60 different brands of appliances.

Core Values

• Embrace the Culture
• No Right Way to Do the Wrong Thing
• Customer Focused
• Act Like an Owner
• Move the Line
• Pull the Wagon

Job Description

FBS Appliance is looking to hire a Customer Service Representative. In this role, you will support our Sales Team throughout the steps in our process. We are looking to add a candidate that is detail oriented, and comfortable in a fast-paced environment. You will support our Sales Team and work closely with our builders, maintaining professionalism, managing calls and inquiries, placing or canceling orders, coordinating deliveries and installations, and assisting with customer issues.

Pay Range $18.00 to $22.00 an hour

Primary responsibilities include, but are not limited to

• Highly detail-oriented and organized
• Strong communication, multi-tasking, and time management skills
• Ability to thrive in a fast-paced environment and self-prioritize
• Teachability and adaptability to the FBS way
• Effective communication with team members, vendors, and clients
• Proficiency with Microsoft Office, Excel, Outlook, Adobe

FBS Appliance is an “at-will” employer, and employment can be terminated at any time by either party, with or without cause or notice.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Manufacturing

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