Bilingual Spanish/ English Insurance Customer Service Representative

Foundever; Utah; Remote; Full time

Job summary

Join a leading company as a Bilingual Spanish/English Insurance Customer Service Representative. This remote full-time role involves assisting customers for a major insurance provider, with comprehensive training and competitive pay. Ideal candidates will be fluent in both languages and possess a high school diploma.

Benefits

Competitive pay: $16/hour

Flexible remote work

Comprehensive benefits including 401(k)

Health, dental, vision insurance

Paid time off

Bonuses

Career growth opportunities

Qualifications

• Preferred 6 months to 1 year relevant experience.

Responsibilities

• Handle customer inquiries without cold calling.
• Support a major U.S. insurance provider.

Skills

Fluent in English

Fluent in Spanish

Open availability

Education

High school diploma or GED

Job description

Bilingual Spanish/English Insurance Customer Service Representative

Join our team as a Bilingual Spanish/English Insurance Customer Service Representative at Foundever.

Overview

Foundever is a global leader in the customer experience (CX) industry, supporting over 9 million customer interactions daily in more than 60 languages across 45 countries. We provide innovative CX solutions, technology, and expertise to help brands deliver seamless customer experiences.

Job Details

As a Bilingual Customer Service Representative supporting a major U.S. insurance provider, you will handle customer inquiries without cold calling. This is a remote, full-time position with paid training.

Qualifications

• Fluent in English and Spanish
• Reside in Utah
• At least 18 years old
• High school diploma or GED
• Preferred 6 months to 1 year relevant experience
• Open availability during operating hours

Benefits

• Competitive pay: $16/hour
• Flexible remote work with weekend shifts as needed
• Comprehensive benefits including 401(k), health, dental, vision, disability insurance, paid time off, bonuses, and career growth opportunities

Home Setup Requirements

• Equipment provided by Foundever, including headset
• Hardwired high-speed internet connection (no wireless or 5G)
• Quiet, distraction-free workspace; webcam required during training and work hours
• Own computer or tablet (excluding Kindle Fire); cell phones not permitted during training

Additional Information

Foundever supports military families and is committed to equal employment opportunities. Candidates should note that no Utah sites are currently available, so remote work is essential.