Customer Service Rep - 12769-B West Forest Hill Boulevard

Domino's Franchise; Wellington (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Franchise in Wellington, FL is seeking a friendly team member to take customer orders, answer questions, and ensure accurate, timely pizza preparation and service.

You will handle carry-out orders, assist in making pizzas, keep the makeline and front area clean, stock supplies, and uphold the brand image with courteous, efficient service while maintaining safety and quality standards.

Responsibilities

• Take customers' orders in a positive manner and answer questions
• Use suggestive selling techniques with every call
• Answer the phone on the first ring and avoid putting customers on hold
• Complete orders in a timely manner with neat and accurate results
• Maintain the image standards set forth by the company
• Assist in making pizzas and keep makeline and soda coolers stocked

Job description

Job Description

Job Duties

Take the customers order in a positive manner, answering any questions they might have. Use suggestive selling techniques with every call. Answer the phone on the first ring and avoid putting customers on hold. Complete the order in a timely manner making sure the order is neat and accurate. Must keep the phone and customer area clean at all times. Repeat every order back to the customer and make them aware of the approximate time of delivery. Say thank you to every customer, and tell the time of the order. Handle all carry-out customers with the same customer service. Assist in making pizzas whenever possible, keep the makeline and soda coolers stocked and supplies available to help complete production. Take payments from the carry-out customers if requested to do so by the manager in charge. Maintain the image standards set forth by the company. Assist the safe delivery specialist in any way possible in the cleanliness and maintenance of the store. May be asked to assist in folding boxes, and box topping boxes.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED: FOOD PREPARATION EQUIPMENT, CLEANING
EQUIPMENT AND SUPPLIES, BOXES AND PHONES.
WORK ENVIRONMENT: INDOORS - HEAT FROM COOKING

PHYSICAL REQUIREMENTS

• Lifting: Occasional
• Weight: Most under 5 lbs. Occasionally up to 35 lbs.
• Carrying: Occasional
• Weight: Most under 5 lbs. Occasionally up to 35 lbs.
• Standing: Constant
• Walking: Frequent
• Reaching: Occasional
• Twisting: Occasional
• Bending: Occasional
• Squatting: Occasional
• Pushing / pulling: Occasional
• Modifications possible: May be requested to assist in lifting or carrying any heavy items.

Additional Information

All your information will be kept confidential according to EEO guidelines.