Customer Service Rep(07369) 1595 2nd Ave Ne

Domino's; Cambridge (MN); On-site; USD 17,000 - 25,000; Part time

Job summary

North Star Pizza is hiring a part-time Customer Service Representative for our Isanti location. You will handle calls, emails and chats, resolve issues, process orders and returns, and keep product knowledge up-to-date. The role requires empathy, strong communication, and the ability to multi-task in a fast-paced environment.

We value teamwork and provide ongoing training. Weekend and holiday availability is a plus, with a pay range of $12–$18 per hour.

Qualifications

• Strong verbal and written communication skills.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in using computers and customer service software.
• Ability to multi-task and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• High school diploma or equivalent.
• Previous customer service experience preferred.
• Ability to remain calm and professional in challenging situations.
• Team player with a positive attitude.
• Flexibility to work various shifts, including weekends and holidays as needed.

Responsibilities

• Answer incoming customer calls, emails, and chat messages in a timely and professional manner.
• Resolve customer inquiries, complaints, and issues with patience and understanding.
• Process orders, returns, and exchanges accurately and efficiently.
• Maintain up-to-date knowledge of products, services, and policies.
• Collaborate with other departments to ensure customer satisfaction.
• Document customer interactions and update account information in the database.
• Identify and elevate complex issues to appropriate team members or supervisors.
• Provide personalized solutions to meet individual customer needs.
• Participate in ongoing training to enhance customer service skills and product knowledge.

Skills

Verbal communication

Written communication

Problem solving

Computer skills

Multi-tasking

Patience

Team player

Flexibility

Calm under pressure

Prior experience

Education

High School Diploma or equivalent

Tools

Customer service software

Job description

Customer Service Rep(07369) 1595 2nd Ave Ne

• Part-time
• Job Category Org: Store Customer Service Rep

North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization

Join our team as a Customer Service Representative at our Isanti location, United States location! We're looking for a friendly and empathetic individual to provide exceptional support to our valued customers.

• Answer incoming customer calls, emails, and chat messages in a timely and professional manner
• Resolve customer inquiries, complaints, and issues with patience and understanding
• Process orders, returns, and exchanges accurately and efficiently
• Maintain up-to-date knowledge of products, services, and company policies
• Collaborate with other departments to ensure customer satisfaction
• Document customer interactions and update account information in our database
• Identify and elevate complex issues to appropriate team members or supervisors
• Provide personalized solutions to meet individual customer needs
• Participate in ongoing training to enhance customer service skills and product knowledge
• Pay range $12-18

• Strong verbal and written communication skills
• Excellent problem-solving abilities and attention to detail
• Proficiency in using computers and customer service software
• Ability to multi-task and prioritize in a fast-paced environment
• Patient and empathetic approach to customer interactions
• High school diploma or equivalent
• Previous customer service experience preferred
• Ability to remain calm and professional in challenging situations
• Team player with a positive attitude
• Flexibility to work various shifts, including weekends and holidays as needed

All your information will be kept confidential according to EEO guidelines.