Customer Service Rep(02123) 303 Credit Union Dr.

Domino's; Minnesota; On-site; USD 17,000 - 25,000; Part time

Job summary

North Star Pizza is hiring a friendly Customer Service Representative at our Isanti, MN location. You will welcome customers, answer calls and messages, and process orders with accuracy to ensure a positive experience.

Join a growing franchise that offers opportunities for advancement. No prior CS? We provide training. Part-time role with weekend shifts, and a chance to develop strong communication and problem-solving skills while supporting a local community.

Qualifications

• High school diploma or equivalent.
• Strong communication skills, verbal and written.
• Ability to use computers and customer service software.
• Ability to multi-task in a fast-paced environment.
• Customer-focused, empathetic approach.

Responsibilities

• Answer incoming customer calls, emails, and chat messages in a timely and professional manner.
• Resolve customer inquiries, complaints, and issues with patience and understanding.
• Process orders, returns, and exchanges accurately and efficiently.
• Maintain up-to-date knowledge of products, services, and company policies.
• Collaborate with other departments to ensure customer satisfaction.
• Document customer interactions and update account information in our database.
• Identify and elevate complex issues to appropriate team members or supervisors.
• Provide personalized solutions to meet individual customer needs.
• Participate in ongoing training to enhance customer service skills and product knowledge.

Skills

Communication

Problem solving

Computer skills

Multi-tasking

Prioritization

Empathy

Team player

Flexibility

Education

High school diploma

Tools

CRM software

Job description

Customer Service Rep(02123) 303 Credit Union Dr.

• Part-time
• Job Category Org: Store Customer Service Rep

North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization

Join our team as a Customer Service Representative at our Isanti location, United States location! We're looking for a friendly and empathetic individual to provide exceptional support to our valued customers.

• Answer incoming customer calls, emails, and chat messages in a timely and professional manner
• Resolve customer inquiries, complaints, and issues with patience and understanding
• Process orders, returns, and exchanges accurately and efficiently
• Maintain up-to-date knowledge of products, services, and company policies
• Collaborate with other departments to ensure customer satisfaction
• Document customer interactions and update account information in our database
• Identify and elevate complex issues to appropriate team members or supervisors
• Provide personalized solutions to meet individual customer needs
• Participate in ongoing training to enhance customer service skills and product knowledge
• Pay range $12-18

• Strong verbal and written communication skills
• Excellent problem-solving abilities and attention to detail
• Proficiency in using computers and customer service software
• Ability to multi-task and prioritize in a fast-paced environment
• Patient and empathetic approach to customer interactions
• High school diploma or equivalent
• Previous customer service experience preferred
• Ability to remain calm and professional in challenging situations
• Team player with a positive attitude
• Flexibility to work various shifts, including weekends and holidays as needed

All your information will be kept confidential according to EEO guidelines.