Customer Experience Pro - Part-Time with Growth

Domino's; Minnesota; On-site; USD 17,000 - 25,000; Part time

Job summary

North Star Pizza is hiring a friendly Customer Service Representative at our Isanti, MN location. You will welcome customers, answer calls and messages, and process orders with accuracy to ensure a positive experience.

Join a growing franchise that offers opportunities for advancement. No prior CS? We provide training. Part-time role with weekend shifts, and a chance to develop strong communication and problem-solving skills while supporting a local community.

Qualifications

• High school diploma or equivalent.
• Strong communication skills, verbal and written.
• Ability to use computers and customer service software.
• Ability to multi-task in a fast-paced environment.
• Customer-focused, empathetic approach.

Responsibilities

• Answer incoming customer calls, emails, and chat messages in a timely and professional manner.
• Resolve customer inquiries, complaints, and issues with patience and understanding.
• Process orders, returns, and exchanges accurately and efficiently.
• Maintain up-to-date knowledge of products, services, and company policies.
• Collaborate with other departments to ensure customer satisfaction.
• Document customer interactions and update account information in our database.
• Identify and elevate complex issues to appropriate team members or supervisors.
• Provide personalized solutions to meet individual customer needs.
• Participate in ongoing training to enhance customer service skills and product knowledge.

Skills

Communication

Problem solving

Computer skills

Multi-tasking

Prioritization

Empathy

Team player

Flexibility

Education

High school diploma

Tools

CRM software

Job description

North Star Pizza is hiring a friendly Customer Service Representative at our Isanti, MN location. You will welcome customers, answer calls and messages, and process orders with accuracy to ensure a positive experience.

Join a growing franchise that offers opportunities for advancement. No prior CS? We provide training. Part-time role with weekend shifts, and a chance to develop strong communication and problem-solving skills while supporting a local community.