Customer Service Rep(07101) - 2602 North Stevens Street

SmartRecruiters, Inc.; Tacoma (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid sick leave

Medical benefits

Employee discounts

Job summary

SmartRecruiters, Inc. is seeking a Store Customer Service Representative to join our team in Washington.

This hourly role pays $17.13 per hour plus tips and includes paid sick leave and potential employer-sponsored medical benefits for full-time employees. Responsibilities include operating equipment, stocking ingredients, preparing products, handling telephone orders, and maintaining accurate inventory and paperwork.

Qualifications

• Ability to perform basic math for transactions and give correct change.
• Strong verbal and written communication skills.
• Customer service oriented with ability to process orders over phone and in person.

Responsibilities

• Operate all equipment as part of daily store duties.
• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare products for sale and ensure proper presentation.
• Receive and process telephone orders and take inventory, completing paperwork as required.
• Maintain cleanliness and safety of equipment and work areas.

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Company Description

Customer Service Representative

This position pays $17.13 per hour, plus tips.

• We have paid sick leave per WA State law.
• Qualifying full-time employees will be offered employer sponsored medical benefits.
• Team Members also Enjoy Employee Discounts

Job Description

The following general description applies to all hourly store team members. Please read the detailed information listed below.

Job Duties

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• take inventory and complete associated paperwork.
• Clean equipment and fao1ily approximately daily.

Training

Orientation and training provided on the job.

Communication 510115

Ability to comprehend and give correct written instructions. Ability to commu-
nicate verbally with customers and co-workers to process orders both over the
phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly {may use
calculator}. Must be able to make correct monetary change. Verbal, writing,
and telephone skills' 10 take and process orders. Motor coordination between

eyes and hands/fingers to rapidly and accurately make precise movements with
speed. Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

EXPOSURE TO: Varying and sometimes adverse weather conditions when remov-
ing trash and performing other outside tasks. In-store temperatures range from 36
degrees in cooler to 90 degrees and above in some work areas. Sudden changes
in temperature in work area and While outside. fumes from food odors. Exposure
to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools
from oven up to 500 degrees or higher. Sharp edges and moving mechanical
parts.

SEINSING: Talking and hearing on telephone. Near and mid-range vision for
most in-store tasks. Depth perception. Ability to differentiate between hot and cold
surfaces.

TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work
alone and with others, work under stress, meet strict quality control standards,
deal with people, analyze and compile data; make judgments and decisions.

Physical Demands

STANDING: Most tasks are performed from a standing position. Walking
surfaces include ceramic tile "bricks" with linoleum in some food process areas.
Height of work surfaces is between 36" ' and 48".

WALKING: Walking is generally in short distances for short durations.

SITTING