Customer Service Rep(07103) - 8442 Pacific Avenue

Domino's; Tacoma (WA); On-site; USD 19,468 - 27,727; Part time

Benefits offered by this job

Paid sick leave

Employer sponsored medical benefits

Employee Discounts

Job summary

Domino's is seeking a Customer Service Representative in Tacoma, WA, paying $17.13 per hour plus tips. The role involves various duties including operating equipment, preparing products, and processing telephone orders.

The ideal candidate must have strong communication and mathematical skills, and navigate deliveries in varying weather conditions. Full-time employees are eligible for medical benefits and enjoy employee discounts.

Qualifications

• Ability to comprehend and give accurate written instructions.
• Must be able to make correct monetary change.
• Verbal and written skills to process orders.
• Ability to use a computer keyboard or touch screen.

Responsibilities

• Operate all equipment and prepare product.
• Stock ingredients and receive telephone orders.
• Take inventory and complete associated paperwork.
• Deliver products as required.

Skills

Communication skills

Mathematical skills

Motor coordination

Navigational skills

Job description

Overview

Customer Service Representative. This position pays $17.13 per hour, plus tips. We have Paid sick leave per WA State law. Qualifying full-time employees will be offered employer sponsored medical benefits. Team Members also Enjoy Employee Discounts.

Job Description

The following general description applies to all hourly store team members. Please read the detailed information listed below.

Job Duties

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.

Training

Orientation and training provided on the job.

Essential Functions / Skills

• Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from ovens up to 500 degrees or higher. Sharp edges and moving mechanical parts.

Temperaments

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data; make judgments and decisions.

Physical Demands

Stand, walk, sit as required. Work surfaces and height details vary. Lifting up to 50 pounds with cases up to 3' x 1.5'. Carrying, pushing, pulling and reaching tasks described, including stairs and ladders for price changes and maintenance. Detailed descriptions of specific movements are provided in the original content and have been consolidated here for clarity.

Additional Information (for drivers/store management)

Job duties include delivering product by car to customers and door-to-door; delivering flyers and door hangers. Requires a valid driver's license with a safe driving record and access to an insured vehicle for delivery.

Essential Skills

Navigational skills to read a map and locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Physical Demands (Delivery)

Carrying pizzas, sides and beverages while walking and climbing; driving within a designated delivery area; walking between store and vehicle; climbing stairs as needed.

Work Conditions (Delivery)

Exposure to varying weather conditions during deliveries, driving and promotions. Visual requirements include far and night vision for driving.