Customer Service Rep(07086) - 7328 Better Way Se Ste 110

Domino's; Snoqualmie (WA); On-site; USD 23,598 - 26,174; Full time

Benefits offered by this job

Paid sick leave

Employer-sponsored medical benefits

Job summary

Domino's is hiring a Customer Service Representative in Snoqualmie, WA. This full-time position includes greeting customers, taking orders, and preparing pizza while ensuring excellent service. Applicants should be energetic and people-oriented.

Responsibilities include operating equipment, handling cash, and maintaining cleanliness. The pay range is $17.13 to $19.00 per hour plus tips, with benefits available for qualifying full-time employees.

Qualifications

• Team-oriented individuals with strong people skills and high energy.
• Ability to handle cash transactions accurately.
• Quickly comprehend written and verbal instructions.

Responsibilities

• Greet customers and provide excellent service.
• Operate equipment and prepare food products.
• Receive and process orders over the phone.

Skills

Customer service skills

Basic math skills

Verbal and written communication

Motor coordination

Job description

Customer Service Rep(07086) - 7328 Better Way Se Ste 110

• Full-time
• Job Category Org: Store Customer Service Rep

Customer Service Representative

We are looking for team-oriented individuals with personality, people skills, and high energy! Our CSR’s greet customers, answer phones, take orders and prepare pizza while providing excellent customer service.

Pay range: $17.13 to $19.00 per hour plus tips. Paid sick leave per WA State law. Qualifying full-time employees will be offered employer-sponsored medical benefits.

The following general description applies to all hourly store team members. Please read the detailed information listed below.

Job Duties

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and maintain cleanliness approximately daily.

Training

Orientation and training provided on the job.

Communication

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions / Skills

• Perform basic math (add, subtract, multiply, divide) accurately and quickly; calculator may be used.
• Make correct monetary change.
• Verbal, written, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Enter orders using a computer keyboard or touch screen.

Work Conditions

Exposure to varying weather conditions when removing trash and performing outside tasks. In-store temperatures range from 36°F to 90°F or higher. Sudden changes in temperature, fumes from food odors, exposure to cornmeal dust, cramped quarters including walk-in cooler, hot surfaces/tools up to 500°F, sharp edges and moving mechanical parts.

Sensing: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

Temperaments: Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Physical Demands

Standing: Most tasks performed from a standing position. Walking: Short distances and durations. Sitting: Workstation at desk or table. Lifting: Bulk product deliveries up to 50 pounds with dimensions up to 3' x 1.5'. Carrying: Large items up to 30 pounds. Pushing: Trays on dollies may require up to 7.5 pounds force. Climbing: Infrequent navigation of stairs or ladder. Stoop/Bending: Forward bending, bending at the waist. Crouching/​Squatting: Occasionally.

Reaching: Up, down, and forward. Hand tasks: Use of hands continuous; manipulating pizza peel, rolling cutter, etc. Machines/tools/equipment: pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, peel.

Driver or Store Management Duties (additional)

• Deliver product by car and to customer door; deliver flyers and door hangers.
• Valid driver's license with safe driving record; access to insured vehicle.
• Navigate adverse terrain, multi-story buildings, private homes, and other delivery sites while carrying product.
• Physical demands: carrying pizzas, sides, beverages during walking and climbing duties; deliver pizzas within designated area; travel between store, vehicle, and customer location; navigation of five or more flights of stairs.