Customer Service Pro — Fast-Paced Food Delivery

Domino's; Centennial (CO); On-site; USD 21,000 - 25,000; Full time

Job summary

Domino’s Pizza is seeking a Customer Service Representative for the store at 5210 E. Arapahoe Rd. This full-time, on-site role involves answering phones and assisting carryout customers while upholding Domino’s service standards.

Expectations include maintaining a polished image, using the WOW steps to resolve issues, and ensuring every order is confirmed for accuracy and delivery details. Compliance with safety and cash-handling rules is required.

Qualifications

• Answering the phone or assisting carryout customers in a polite and courteous manner.
• Being in perfect image according to standard.
• Knowing and demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) give them something extra.

Responsibilities

• Follow Domino’s WOW steps to ensure customer satisfaction.
• Maintain professional image and appearance per company standards.
• Ensure accuracy by repeating orders and confirming name and address for every order.

Skills

Customer service

Communication

Menu knowledge

Job description

Domino’s Pizza is seeking a Customer Service Representative for the store at 5210 E. Arapahoe Rd. This full-time, on-site role involves answering phones and assisting carryout customers while upholding Domino’s service standards.

Expectations include maintaining a polished image, using the WOW steps to resolve issues, and ensuring every order is confirmed for accuracy and delivery details. Compliance with safety and cash-handling rules is required.