Customer Service Rep(06215) - 5698 S. Himalaya

Domino's; Aurora (CO); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Aurora, Colorado is seeking staff to support restaurant operations including phone and carryout customer assistance, accurate order entry, and maintaining a clean, professional image.

Roles emphasize following WOW service steps, adhering to safety and restaurant procedures, handling money and deliveries with care, and ensuring orders are prepared correctly before service. Candidates must be reliable, punctual, and committed to teamwork.

Qualifications

• Answering the phone and assisting carryout customers politely and knowledgeably of the menu.
• Maintaining a perfect image per Domino's standards.
• Adhering to customer WOW steps: apologize, give them what they want, add something extra.

Responsibilities

• Counting pepperoni and ham on every order for pizza makers.
• Ensuring pizzas are not cleared before oven placement.
• Delivery drivers must have $1 in coin change for every delivery and say 'Let me get your change' on every order.
• No one may carry over $20 while on the clock, including personal money, and no pocket knives or weapons allowed.
• Drivers must keep vehicles neat and clean and in a positive image.
• Drivers should avoid routing early or checking in early for delivery.
• Pizza makers must wash hands prior to making products and follow proper procedures.

Job description

Job Description

The following is considered minimum expectations in performance while working for Domino's Pizza:

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
• All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
• No one is allowed to clear pizzas before it is ready to place in the oven
• Drivers must have $1 in coin change on every delivery
• Drivers must say "Let me get your change" on every order NO EXCEPTION
• No one is allowed to carry more than $20 while on the clock including personal money
• No one is allowed to have a pocket knife or any weapon while working
• Driver vehicles are to be neat and clean and in positive image while working
• Drivers are not to be routed early or checked in early from delivery
• Pizza makers must wash hands prior to making products
• Only proper procedure for products is allowed
• Every driver must have done Safe Delivery CBT
• Every order is to be repeated for accuracy and name and address confirmed

Job Description

The following is considered minimum expectations in performance while working for Domino's Pizza:

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
• All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
• No one is allowed to clear pizzas before it is ready to place in the oven
• Drivers must have $1 in coin change on every delivery
• Drivers must say "Let me get your change" on every order NO EXCEPTION
• No one is allowed to carry more than $20 while on the clock including personal money
• No one is allowed to have a pocket knife or any weapon while working
• Driver vehicles are to be neat and clean and in positive image while working
• Drivers are not to be routed early or checked in early from delivery
• Pizza makers must wash hands prior to making products
• Only proper procedure for products is allowed
• Every driver must have done Safe Delivery CBT
• Every order is to be repeated for accuracy and name and address confirmed