Customer Service Rep(06211) - 1136 S. Colorado Blvd.

Domino's; Denver (CO); On-site; USD 26,000 - 42,000; Full time

Job summary

Domino's in Denver seeks team members to provide friendly customer service, assist carryout orders, and uphold the brand's standards. Employees are expected to know the menu, maintain a neat appearance, and practice the WOW steps to delight customers.

Candidates must be accurate with orders, confirm customer details, and follow safety and hygiene procedures. This on-site role supports fast-paced pizza production and delivery operations at Domino's location.

Qualifications

• Answering the phone and assisting carryout customers politely and knowledgeably.
• Maintaining a clean, professional image.
• Follow the customer WOW steps for service excellence.

Responsibilities

• Answer phones and assist carryout customers.
• Maintain proper image and adherence to standards.
• Ensure order accuracy and confirmation of name and address.
• Follow safe handling and hygiene practices.

Skills

Customer service

Menu knowledge

Communication

Attention to detail

Job description

Job Description

The following is considered minimum expectations in performance while working for Domino's Pizza:

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
• All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
• No one is allowed to clear pizzas before it is ready to place in the oven
• Drivers must have $1 in coin change on every delivery
• Drivers must say "Let me get your change" on every order NO EXCEPTION
• No one is allowed to carry more than $20 while on the clock including personal money
• No one is allowed to have a pocket knife or any weapon while working
• Driver vehicles are to be neat and clean and in positive image while working
• Drivers are not to be routed early or checked in early from delivery
• Pizza makers must wash hands prior to making products
• Only proper procedure for products is allowed
• Every driver must have done Safe Delivery CBT
• Every order is to be repeated for accuracy and name and address confirmed

Job Description

The following is considered minimum expectations in performance while working for Domino's Pizza:

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
• All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
• No one is allowed to clear pizzas before it is ready to place in the oven
• Drivers must have $1 in coin change on every delivery
• Drivers must say "Let me get your change" on every order NO EXCEPTION
• No one is allowed to carry more than $20 while on the clock including personal money
• No one is allowed to have a pocket knife or any weapon while working
• Driver vehicles are to be neat and clean and in positive image while working
• Drivers are not to be routed early or checked in early from delivery
• Pizza makers must wash hands prior to making products
• Only proper procedure for products is allowed
• Every driver must have done Safe Delivery CBT
• Every order is to be repeated for accuracy and name and address confirmed