Customer Service Rep(02953) - 1501 Il -127

Domino's; Greenville (IL); On-site; USD 26,000 - 32,000; Full time

Job summary

Domino's Pizza in Greenville, IL seeks a Customer Service Representative to welcome guests, take orders by phone and in person, and support fast-paced restaurant operations.

The role emphasizes accurate transactions, teamwork, and a friendly, reliable presence during weekends and holidays.

Qualifications

• Friendly and professional demeanor with a customer-first approach.
• Ability to handle phone calls and take orders accurately.
• Basic math and cash handling accuracy.
• Willingness to support team and learn company policies.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Process cash and credit card transactions
• Prepare and make pizzas according to company standards
• Maintain a clean and organized work environment
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Collaborate with team members to ensure smooth restaurant operations
• Assist with various tasks as needed, including cleaning and restocking
• Handle multiple responsibilities simultaneously during peak hours
• Lift and move items weighing up to 25 lbs
• Work flexible hours, including weekends and holidays

Skills

Customer service

Phone handling

Communication

Cash handling

Multitasking

Teamwork

Attention to detail

Flexibility

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Join our team at Domino's Pizza in Greenville, United States, as a Customer Service Representative! We're looking for friendly, efficient, and customer-focused individuals to deliver exceptional service and support our busy restaurant operations.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Process cash and credit card transactions
• Prepare and make pizzas according to company standards
• Maintain a clean and organized work environment
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Collaborate with team members to ensure smooth restaurant operations
• Assist with various tasks as needed, including cleaning and restocking
• Handle multiple responsibilities simultaneously during peak hours
• Lift and move items weighing up to 25 lbs
• Work flexible hours, including weekends and holidays

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, particularly in handling phone calls
• Basic math skills for processing transactions accurately
• Ability to follow directions and adhere to company policies and procedures
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Multitasking capabilities to manage various responsibilities efficiently
• Team player attitude with a willingness to support colleagues
• Attention to detail in order taking and food preparation
• Flexibility to work various shifts, including weekends and holidays
• Food service industry knowledge is helpful but not required
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.