Customer Service Rep(01688) - 131 N Lincoln Dr

Domino's; Troy (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's Pizza in Troy, United States is seeking a Customer Service Representative. As a vital team member, you will ensure customer satisfaction and maintain our reputation for excellent service.

Your role involves answering phone calls, taking orders, preparing pizzas, processing transactions, and providing top-notch customer service. A friendly attitude and strong communication skills are essential. Join us to contribute to our mission of quality service!

Qualifications

• Excellent customer service skills with a friendly attitude.
• Strong communication abilities, both verbal and written.
• Flexibility to work in a fast-paced environment.

Responsibilities

• Answer phone calls and take customer orders accurately.
• Prepare pizzas and menu items according to standards.
• Process cash and credit card transactions accurately.
• Provide exceptional customer service and resolve inquiries.
• Maintain a clean and organized work environment.
• Collaborate with team members during busy periods.

Skills

Customer service skills

Communication

Basic math skills

Education

High school diploma or equivalent

Job description

Job Description

Domino's Pizza in Troy, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at 131 N Lincoln Dr. As a vital member of our store, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service and quality products.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas and other menu items according to company standards
• Process cash and credit card transactions, ensuring accuracy in all financial dealings
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to all health and safety regulations
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Basic math skills for handling cash transactions and order calculations
• Ability to follow directions and adhere to company policies and procedures
• Flexibility to work in a fast-paced environment and adapt to changing priorities
• Availability to work weekends, holidays, and various shifts as needed
• Team player mentality with a willingness to support colleagues
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred (but not required)
• Previous experience in food service or customer-facing roles is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.