Customer Service Rep(02802) - 305 W. Beaufort St.

Domino's; Normal (IL); On-site; USD 16,531 - 20,664; Full time

Job summary

A popular pizza chain in Normal, United States is looking for a Customer Service Representative. This role requires strong communication skills and the ability to work in a fast-paced environment. Responsibilities include answering customer calls, preparing orders, handling cash transactions, and maintaining store cleanliness. Ideal candidates will possess a positive attitude and team player mentality, with flexibility to work various shifts including weekends. Previous experience is preferred but not essential.

Qualifications

• Ability to follow directions and adhere to company policies and procedures.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Attention to detail and commitment to high cleanliness and food safety standards.

Responsibilities

• Answer phone calls and take customer orders accurately.
• Prepare and make pizzas according to standards.
• Process cash and credit card transactions.

Skills

Strong communication skills

Flexibility to work various shifts

Basic math skills

Positive attitude and friendly demeanor

Team player mentality

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Domino's Pizza in Normal, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 305 W. Beaufort St. location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Strong communication skills with the ability to interact professionally with customers and team members
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for accurate cash handling and order processing
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Positive attitude and friendly demeanor, with an easy smile
• Ability to work efficiently in a fast-paced environment
• Team player mentality with a willingness to assist colleagues as needed
• Attention to detail and commitment to maintaining high standards of cleanliness and food safety
• Previous customer service experience is preferred but not required