Customer Service Rep(02803) - 1135 W. Wood

Domino's; Decatur (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular fast-food pizza chain located in Decatur, United States, is seeking a Customer Service Representative. The role involves answering calls, taking orders, and providing exceptional service in a fast-paced environment. Candidates should possess excellent customer service skills, strong communication abilities, and the capability to multitask efficiently. Flexibility in scheduling and a positive attitude are essential. This position offers a dynamic work atmosphere focused on teamwork and customer satisfaction.

Qualifications

• Excellent customer service skills with a friendly and professional demeanor.
• Strong communication abilities, both verbal and listening.
• Capability to multitask and work efficiently in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare high-quality pizzas according to company standards.
• Provide outstanding customer service, ensuring customer satisfaction.

Skills

Customer service skills

Communication abilities

Multitasking

Basic math skills

Attention to detail

Job description

Customer Service Rep(02803) - 1135 W. Wood

Full-time
Job Category Org: Store Customer Service Rep

Join our team at Domino's Pizza in Decatur, United States, as a Customer Service Representative at our 1135 W. Wood location! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences in a fast‑paced, team‑oriented environment.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare high-quality pizzas and other menu items according to company standards
• Process cash and credit card transactions with precision
• Provide outstanding customer service, ensuring customer satisfaction with every interaction
• Maintain a clean and organized work area, adhering to food safety and sanitation guidelines
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold the store's cleanliness standards
• Handle customer inquiries, concerns, and special requests in a professional and friendly manner
• Contribute to a positive work environment by demonstrating a can‑do attitude and team spirit

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, both verbal and listening
• Capability to multitask and work efficiently in a fast‑paced environment
• Basic math skills for handling cash transactions accurately
• Physical ability to lift up to 25 lbs and stand for extended periods
• Flexibility to work weekends, holidays, and various shifts as needed
• Ability to follow directions and adhere to company policies and procedures
• Team player mentality with a willingness to assist colleagues as needed
• Basic food handling knowledge or willingness to learn
• Attention to detail in order taking and food preparation
• Positive attitude and easy smile, even during busy or challenging situations
• Reliable and punctual with a strong work ethic

All your information will be kept confidential according to EEO guidelines.