Customer Service Rep(02840) - 544 W Jefferson St

SmartRecruiters, Inc.; Springfield (IL); On-site; USD 30,000 - 38,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a friendly Customer Service Representative for our Springfield location at 544 W Jefferson St to handle orders, answer calls, and support daily pizza restaurant operations. You will ensure accurate order taking, cash handling, and delivering exceptional service in a fast-paced setting.

The ideal candidate will have strong communication skills, reliability, and teamwork. Food handling training is provided; weekend/holiday shifts may be required; physical ability

Qualifications

• Excellent customer service skills with a friendly and positive attitude.
• Strong communication abilities, both verbal and written.
• Proficiency in taking phone orders and handling customer inquiries.
• Basic math skills for processing transactions and handling cash.
• Ability to multitask and work efficiently in a fast-paced environment.
• Physical capability to lift up to 25 lbs and stand for extended periods.

Responsibilities

• Answer incoming phone calls professionally and take customer orders accurately.
• Prepare high-quality pizzas and other menu items according to company standards.
• Process cash and card transactions efficiently.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth restaurant operations.
• Handle multiple tasks simultaneously during busy periods.
• Assist with additional duties as assigned by management.

Skills

Customer service

Communication

Cash handling

Multitasking

Team player

Attention to detail

Time management

Stress management

Flexibility

Job description

Customer Service Rep(02840) - 544 W Jefferson St

• Full-time
• Job Category Org: Store Customer Service Rep

We're looking for a friendly and efficient Customer Service Representative to join our team at our Springfield location (544 W Jefferson St). As the face of our organization, you'll play a crucial role in ensuring customer satisfaction while managing various aspects of our pizza restaurant operations.

• Answer incoming phone calls professionally and take customer orders accurately
• Prepare high-quality pizzas and other menu items according to company standards
• Process cash and card transactions efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth restaurant operations
• Handle multiple tasks simultaneously during busy periods
• Assist with additional duties as assigned by management

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Proficiency in taking phone orders and handling customer inquiries
• Basic math skills for processing transactions and handling cash
• Ability to multitask and work efficiently in a fast-paced environment
• Physical capability to lift up to 25 lbs and stand for extended periods
• Flexibility to work weekends, holidays, and various shifts as needed
• Team player with a willingness to assist colleagues and contribute to a positive work atmosphere
• Attention to detail in food preparation and order accuracy
• Ability to follow directions and adhere to company policies and procedures
• Strong time management and organizational skills
• Stress management abilities to maintain composure during busy periods
• Food handling experience is a plus, but not required (training will be provided)

All your information will be kept confidential according to EEO guidelines.