Customer Service Rep(01611) - 8760 Veterans Memorial Pkwy

Domino's; O’Fallon (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in O'Fallon, MO is seeking a Customer Service Representative to warmly assist customers, take orders accurately by phone or in person, and ensure timely preparation and delivery of orders.

You will handle cash and card transactions, keep the workspace clean, support team members during peak hours, and provide friendly, professional service while upholding store standards. This role requires multitasking in a fast-paced environment, flexibility to work weekends, and strong communication.

Qualifications

• Excellent customer service with a friendly demeanor.
• Strong communication, both verbal and written.
• Ability to follow directions and adhere to policies.
• Basic math skills for handling cash transactions.
• Multitask efficiently in a fast-paced setting.
• Physical ability to lift up to 25 lbs.
• Weekend and holiday flexibility.
• Previous customer service experience preferred.
• Team-oriented mindset with a positive attitude.
• Attention to detail and strong organizational skills.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Prepare and make pizzas according to company standards.
• Process cash and credit card transactions.
• Provide outstanding customer service, addressing inquiries and resolving issues.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with various cleaning tasks as needed.
• Handle multiple tasks simultaneously in a fast-paced environment.

Skills

Customer service

Communication

Cash handling

Multitasking

Teamwork

Attention to detail

Flexibility

Weekend availability

Physical stamina

Basic math

Job description

Job Description

Join our team as a Customer Service Representative at our O'Fallon, United States location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service to our valued customers.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions
• Provide outstanding customer service, addressing inquiries and resolving issues
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks as needed
• Handle multiple tasks simultaneously in a fast-paced environment

Qualifications

• Excellent customer service skills with a friendly and empathetic demeanor
• Strong communication abilities, both verbal and written
• Capability to follow directions and adhere to company policies
• Basic math skills for handling cash transactions
• Ability to multitask efficiently in a fast-paced setting
• Physical ability to lift up to 25 lbs.
• Flexibility to work weekends and holidays
• Previous customer service experience preferred
• Team-oriented mindset with a positive attitude
• Attention to detail and strong organizational skills

Additional Information

All your information will be kept confidential according to EEO guidelines.