Customer Service Rep(01516) - 4167 ST PETERS PARKWAY

SmartRecruiters, Inc.; Missouri; On-site; USD 24,000 - 30,000; Full time

Job summary

SmartRecruiters, Inc. is hiring a Customer Service Representative for our St Charles, MO site at 4167 ST PETERS PARKWAY. You will greet customers, process orders, handle payments, and help assemble pizzas with a focus on accuracy and friendliness.

The role requires flexibility to work varied shifts, including weekends, and a strong emphasis on teamwork, safety, and customer satisfaction. This is a full-time position at our local store location.

Qualifications

• Excellent customer service skills with a friendly and positive attitude.

Responsibilities

• Greet customers warmly and assist with orders in-person or over the phone
• Process transactions accurately using the point-of-sale system
• Prepare and assemble food items, including pizzas, per company standards
• Maintain a clean, organized work environment with food safety in mind
• Handle cash and card transactions with accuracy and integrity
• Respond to inquiries and special requests professionally
• Collaborate with team to manage busy periods smoothly
• Assist with inventory and restocking as needed
• Adapt to changing priorities in a fast-paced setting
• Promote specials and upsell products when appropriate

Skills

Customer service

Cash handling

Multitasking

Teamwork

Food service knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Customer Service Rep(01516) - 4167 ST PETERS PARKWAY

Join our dynamic team as a Customer Service Representative at our St Charles location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service at our 4167 ST PETERS PARKWAY store. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

• Full-time
• Job Category Org: Store Customer Service Rep

Responsibilities

• Greet customers warmly and assist them with their orders, both in-person and over the phone
• Process customer transactions accurately and efficiently using our point-of-sale system
• Prepare and assemble food items, including making pizzas, according to company standards
• Maintain a clean and organized work environment, adhering to food safety and hygiene protocols
• Handle cash and credit card transactions with precision and integrity
• Respond to customer inquiries, concerns, and special requests in a professional and friendly manner
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with inventory management and restocking supplies as needed
• Adapt to changing priorities and multitask effectively in a fast-paced environment
• Promote special offers and upsell products when appropriate

Qualifications

• Excellent customer service skills with a friendly and positive attitude
• Capability to follow directions and adhere to company policies and procedures
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for handling cash transactions accurately
• Ability to multitask and prioritize in a fast-paced setting
• Attention to detail in food preparation and order accuracy
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Time management skills to ensure efficient service
• Team-oriented mindset with a willingness to support colleagues
• Food service industry knowledge, particularly in pizza preparation (preferred)
• High school diploma or equivalent (preferred)

All your information will be kept confidential according to EEO guidelines.