Customer Service Rep(02840) - 544 W Jefferson St

Domino's; Springfield (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

A popular pizza restaurant in Springfield is seeking a Customer Service Representative. This role involves answering phone calls, taking customer orders, preparing food, and ensuring customer satisfaction. Ideal candidates will have strong communication, multitasking skills, and a positive attitude. The position offers full-time hours and the opportunity to work in a dynamic environment. Flexible hours, including weekends and holidays, are expected.

Qualifications

• Friendly and positive attitude required for customer interaction.
• Strong time management skills to handle multiple tasks.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and take customer orders.
• Prepare pizzas and other menu items according to standards.
• Process cash and card transactions accurately.
• Provide exceptional customer service and resolve issues.

Skills

Excellent customer service skills

Strong communication abilities

Basic math skills

Ability to multitask

Attention to detail

Job description

Customer Service Rep(02840) - 544 W Jefferson St

• Full-time
• Job Category Org: Store Customer Service Rep

We're looking for a friendly and efficient Customer Service Representative to join our team at our Springfield location (544 W Jefferson St). As the face of our organization, you'll play a crucial role in ensuring customer satisfaction while managing various aspects of our pizza restaurant operations.

Responsibilities

• Answer incoming phone calls professionally and take customer orders accurately
• Prepare high-quality pizzas and other menu items according to company standards
• Process cash and card transactions efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth restaurant operations
• Handle multiple tasks simultaneously during busy periods
• Assist with additional duties as assigned by management

Qualifications

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Proficiency in taking phone orders and handling customer inquiries
• Basic math skills for processing transactions and handling cash
• Ability to multitask and work efficiently in a fast-paced environment
• Physical capability to lift up to 25 lbs and stand for extended periods
• Flexibility to work weekends, holidays, and various shifts as needed
• Team player with a willingness to assist colleagues and contribute to a positive work atmosphere
• Attention to detail in food preparation and order accuracy
• Ability to follow directions and adhere to company policies and procedures
• Strong time management and organizational skills
• Stress management abilities to maintain composure during busy periods
• Food handling experience is a plus, but not required (training will be provided)

All your information will be kept confidential according to EEO guidelines.

Job Location

544 W Jefferson St, Springfield