Customer Service Rep02802 305 W Beaufort St

Domino's Franchise

Normal (IL)

On-site

USD 13,776 - 20,664

Part time

14 days+

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Job summary

A pizza delivery company in Normal, United States is seeking a Customer Service Representative. The role involves taking customer orders, processing transactions, and ensuring exceptional service. Ideal candidates will possess strong communication skills and a positive attitude. Flexibility in shifts and the ability to lift up to 25 lbs. are also required. Previous experience in customer service is preferred but not mandatory. Join our team and help enhance the customer experience at our store.

Qualifications

  • Ability to follow directions and adhere to company policies and procedures.
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Previous customer service experience is preferred but not required.

Responsibilities

  • Answer phone calls and take customer orders accurately.
  • Prepare and make pizzas according to company standards.
  • Process cash and credit card transactions.
  • Provide exceptional customer service, addressing inquiries.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to ensure smooth operations.
  • Assist with cleaning tasks to uphold cleanliness standards.

Skills

Strong communication skills
Flexibility to work various shifts
Basic math skills
Positive attitude
Team player mentality
Attention to detail

Job description

Job Description

Domino's Pizza in Normal, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 305 W. Beaufort St. location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

Responsibilities
  • Answer phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Process cash and credit card transactions with precision
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks to uphold store cleanliness standards
  • Handle and lift items weighing up to 25 lbs. as needed
Qualifications
  • Strong communication skills with the ability to interact professionally with customers and team members
  • Flexibility to work various shifts, including weekends and holidays
  • Ability to follow directions and adhere to company policies and procedures
  • Basic math skills for accurate cash handling and order processing
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Positive attitude and friendly demeanor, with an easy smile
  • Ability to work efficiently in a fast-paced environment
  • Team player mentality with a willingness to assist colleagues as needed
  • Attention to detail and commitment to maintaining high standards of cleanliness and food safety
  • Previous customer service experience is preferred but not required
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