Customer Service Rep 02701 123 W Calhoun St

Domino's Franchise; Macomb (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401k

Career growth opportunities

Pizza discounts

Job summary

A leading pizza company seeks a Customer Service Representative to deliver exceptional service by assisting customers with orders and inquiries. You will be responsible for ensuring a positive experience whether over the phone, online, or in person. This role requires strong communication skills and the ability to thrive in a fast-paced environment. The ideal candidate will be punctual, friendly, and flexible in scheduling. Enjoy benefits like health insurance and opportunities for career advancement.

Qualifications

• At least 16 years of age.
• Ability to communicate verbally with customers and co-workers.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in-person.
• Assist customers with placing orders and answering menu questions.
• Handle inquiries, concerns, and complaints with empathy.

Skills

Customer service skills

Communication skills

Punctuality

Ability to work in a fast-paced environment

Job description

Job Description

Come Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative , you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities:

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Qualifications:

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Additional Information

Benefits:

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.