Customer Service Rep (02701) - 123 W Calhoun St

SmartRecruiters, Inc.; Macomb (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401k

Internal promotion opportunities

Pizza discounts

Job summary

Domino’s is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency.

You will assist with orders, answer menu questions, and resolve issues with empathy. The role emphasizes friendly service, accurate order entry, and maintaining a clean store environment.

Qualifications

• Team player with punctuality and a positive attitude.
• Friendly, comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Clear verbal communication with customers and staff to process orders.
• Excellent interpersonal skills.
• Flexible to work evenings, weekends, and holidays.
• Minimum age 16.

Responsibilities

• Provide friendly service to customers over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Team player

Punctual

Positive attitude

Friendly communicator

Excellent communication

Job description

Customer Service Rep (02701) - 123 W Calhoun St

• Full-time


• Job Category Org: Store Customer Service Rep

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities:

• Provide friendly and attentive service to customers both over the phone and in-person.


• Assist customers with placing orders, customizing pizzas, and answering menu questions.


• Upsell additional menu items and promotions to enhance customer satisfaction.


• Handle inquiries, concerns, and complaints with empathy and professionalism.


• Accurately enter orders into the system and process payments.


• Maintain cleanliness and organization within the store

Job Requirements:

• A team player who is punctual and has a positive attitude!


• A fun and friendly person, who is comfortable talking to customers.


• Ability to work efficiently in a fast-paced environment.


• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.


• Excellent communication and interpersonal skills.


• Flexibility to work evenings, weekends, and/or holidays.


• You are at least 16 years of age.

• A fun, rewarding and fast paced working environment


• Full training with an industry leading brand


• Health insurance


• 401k


• Excellent career with great opportunities for internal promotion.


• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.