Customer Service Rep (01788) - 1027 Main St

Domino's Pizza; Keokuk (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401k

Career advancement

Pizza discounts

Training program

Fast-paced environment

Job summary

Domino's Pizza in Keokuk, IA is seeking a Customer Service Representative to greet customers, take orders, and ensure a smooth, friendly experience in store, on the phone, and online.

You will help with customizing pizzas, answering menu questions, and processing payments, while maintaining a clean workspace. The role offers training and opportunities for internal promotion in a fast-paced team environment.

Qualifications

• Ability to work as part of a team with punctuality and a positive attitude.
• Comfortable talking to customers in person, on the phone, and online.
• Ability to work efficiently in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• Age 16 or older.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Team player

Positive attitude

Excellent communication

Customer service

Verbal communication

Adaptability

Job description

Job Description

Come Work for #1 Pizza Company in the world! Join our team.

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Qualifications

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.