Customer Service Rep(01762) - 1451 Ansborough ave

Domino's; Waterloo (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Career advancement opportunities

Discounts on pizza

Job summary

Domino's in Waterloo, Iowa is seeking a Customer Service Representative to deliver exceptional service to our valued customers. Your role will involve handling calls, online orders, and in-person inquiries with professionalism and efficiency.

The ideal candidate will have excellent communication skills and a team player spirit. Join our fun and rewarding work environment while receiving full training. We offer health insurance and awesome discounts on pizza!

Qualifications

• Punctual and positive attitude is essential.
• Comfortable engaging with customers in person and over the phone.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide friendly service to customers both over the phone and in-person.
• Assist customers with placing and customizing orders.
• Upsell additional menu items and promotions.
• Handle inquiries and resolve complaints professionally.
• Accurately enter orders and process payments.
• Maintain cleanliness and organization in the store.

Skills

Customer service skills

Team player attitude

Communication skills

Fast-paced work adaptability

Job description

Customer Service Rep(01762) - 1451 Ansborough ave

Full-time

Job Category Org: Store Customer Service Rep

Come Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Job Requirements

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!