Customer Service Rep (01735) - 1606 1st Ave E

Domino's; Newton (IA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

401k

Discounts on Pizza

Career growth opportunities

Full training

Job summary

Domino's is hiring a Customer Service Representative to ensure positive experiences for customers in-store, by phone, and online. You will take orders, answer menu questions, and process payments with accuracy while maintaining a clean, welcoming store environment.

The role requires a friendly, energetic team player capable of working in a fast-paced setting, including evenings, weekends, and holidays. Training is provided for success in a leading pizza brand.

Qualifications

• Experience handling customer inquiries in-person or over the phone.
• Excellent verbal communication and interpersonal skills.
• Comfortable working in a fast-paced environment.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Customer service

Communication skills

Team player

Attention to detail

Multitasking

Job description

Customer Service Rep (01735) - 1606 1st Ave E

• Full-time
• Job Category Org: Store Customer Service Rep

Come Work for #1 Pizza Company in the world! Join our team.

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job Requirements

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply