Customer Service Rep01705 15920 Hickman Rd

Domino's Franchise; Clive (IA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Discounts on Pizza

Internal promotion opportunities

Job summary

A leading pizza franchise in Clive, Iowa is looking for a Customer Service Representative. You'll provide exceptional service by handling orders and inquiries, ensuring customer satisfaction. Ideal candidates are friendly, punctual, and able to communicate effectively. Full training and career advancement opportunities are available, along with health insurance and discounts on pizza.

Qualifications

• Team player who is punctual and has a positive attitude.
• Comfortable talking to customers and assisting with orders.
• Flexible to work evenings, weekends, and/or holidays.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in-person.
• Assist customers with placing orders and answering menu questions.
• Handle inquiries and complaints with empathy and professionalism.

Skills

Customer service skills

Communication skills

Team player

Job description

Overview

Come Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Qualifications

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!