Customer Service Rep(01703) - 301 N Wapello st

Domino's; Ottumwa (IA); Presencial; USD 25 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Pizza discounts

Career growth opportunities

Resumo da oferta

Domino’s Ottumwa is looking for a Customer Service Representative to ensure positive customer experiences by handling calls, online orders, and in-person inquiries with professionalism and efficiency. You will assist with orders, customize pizzas, and upsell promotions while entering orders accurately.

Join a fast-paced team offering full training, health insurance, and opportunities for internal promotion within the Domino’s brand. Must be able to work evenings, weekends, and holidays.

Qualificações

• Must be at least 16 years old.
• Comfortable conversing with customers in person, over the phone, and online.
• Ability to work efficiently in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Flexible to work evenings, weekends, and/or holidays.

Responsabilidades

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Conhecimentos

Customer service

Communication

Team player

Multichannel support

Descrição da oferta de emprego

Job Description

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Qualifications

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!