Customer Service Rep(01762) - 1451 Ansborough ave

Domino's Pizza; Waterloo (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Full training

Career advancement opportunities

Job summary

Domino's Pizza in Waterloo, IA is hiring a Customer Service Representative to deliver friendly, efficient service for in-store, phone, and online orders. You will assist with orders, answer questions, and help ensure accurate processing and customer satisfaction.

The role emphasizes a positive attitude, teamwork, and adaptability to a fast-paced environment, including evenings, weekends, and holidays. Training provided and opportunities for advancement exist within the brand.

Qualifications

• Excellent interpersonal communication skills.
• Ability to handle calls, in-person interactions, and online orders.
• Positive attitude and punctuality.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Provide friendly service over the phone and in person.
• Assist customers with placing orders and answering menu questions.
• Upsell menu items and promotions to boost satisfaction.
• Handle inquiries, concerns, and complaints with empathy.
• Enter orders accurately and process payments.
• Keep the store clean and organized.

Skills

Customer service

Communication

Team player

Fast-paced work

Job description

Customer Service Rep(01762) - 1451 Ansborough ave

• Full-time
• Job Category Org: Store Customer Service Rep

As a Customer Service Representative you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job Requirements

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!