Customer Service Rep

Flint Valley LLC; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Flint Valley LLC in Phoenix, AZ is seeking a full-time Customer Service Representative to join our customer-facing team and deliver exceptional service to clients.

You will handle inquiries via phone and email, resolve complaints, and keep the customer database up to date, while conveying changes to products or services. Ideal candidates have at least one year in customer service and strong communication skills.

Qualifications

• High school diploma or equivalent.
• 1+ year of customer service experience.
• Strong written and verbal communication skills.
• Proficiency in basic computer software.

Responsibilities

• Handle customer inquiries by phone and email.
• Address customer complaints and resolve issues.
• Update and maintain the customer database.
• Provide timely updates on product or service changes.

Skills

Customer service

Phone support

Email support

Data entry

Education

High school diploma

Tools

Microsoft Office

CRM software

Job description

Flint Valley LLC, based in Phoenix, AZ, is seeking a full-time Customer Service Rep. Our company operates in [insert industry]. You will join our customer-facing team, committed to delivering exceptional service to our clients.

Your daily tasks will involve handling customer inquiries through phone and email, addressing customer complaints, and ensuring customers receive timely and accurate information. You will also update our customer database and inform them about changes to our products or services.

This role is located in our Phoenix, AZ office. You will collaborate with a team of dedicated professionals, all focused on providing outstanding customer service.

The annual salary range for this position is between $35,000 and $44,605, with no additional benefits specified at this time. The role involves performing a variety of administrative tasks, such as managing schedules, coordinating meetings, and maintaining records. Employees will use standard office software like Microsoft Office Suite to carry out their duties. The workplace is a traditional office environment, requiring a professional demeanor and adherence to company policies. Applicants should have a high school diploma or equivalent, as well as strong organizational and communication skills. Experience with administrative software and a positive attitude are preferred but not mandatory.

To be successful in this role, you should have a high school diploma or equivalent, along with at least one year of customer service experience. Strong written and verbal communication skills are essential. You should also be proficient in basic computer software and comfortable working with customer data.

Applications are accepted until [insert valid_through date if present], and the hiring team will review all submissions carefully.

Handling customer inquiries, resolving customer complaints, maintaining customer database, providing updates on product or service changesHigh school diploma or equivalent, at least one year of experience in customer service, strong communication skills, proficiency in basic computer software