Customer Service Rep

JOHNSON SERVICE GROUP; Federal Way (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k)

Weekly pay

Job summary

JOHNSON SERVICE GROUP seeks a Customer Service Representative with aerospace exposure to support sales staff in WA state. You will interface with customers, vendors, and staff via phone and email, and assist with pricing, quotes, and orders.

The role emphasizes accuracy, MS Office proficiency, and teamwork, with comprehensive benefits and weekly pay. This temporary direct position offers growth potential within the organization.

Qualifications

• High school diploma or equivalent.
• Detailed knowledge of software applications such as Excel, Word and Outlook.
• Strong verbal and written communication skills.
• Ability to organize, prioritize tasks and work with a team.
• Willingness to develop and self-improve performance.

Responsibilities

• Interface with customers via phone or email.
• Contact manufacturers for pricing and enter vendor quotations.
• Enter and validate sales orders against customer POs.
• Run open order reports and follow up on POs.
• Answer phones and assist customers or refer to sales staff.
• Support sales staff with clerical or research tasks.
• Collaborate with other departments to resolve issues.

Skills

Verbal communication

Written communication

Organizational skills

Team player

Time management

Attention to detail

Self-improvement

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Johnson Service Group is looking for a Customer Service Rep with 1-4 years’ experience working in an Aerospace environment, This a temp-Direct job in WA state.Pay Rate: $22.00 HRPosition SummaryTo provide sales staff support in an efficient and accurate manner. This entails a high level of verbal and written communication with customers, vendors, and staff.Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:Customer interface via phone or email.Contact manufacturers for pricing.Enter vendor quotes.Enters sales orders, validating entry to customer purchase order.Works open order reports.Follow up on open purchase orders.Answer phones.Assist customers when possible or refers to appropriate sales associate.Assists assigned sales associates with miscellaneous clerical or research tasks.Work with other departments as needed to solve issues.Minimum Qualifications (Knowledge, Skills, and Abilities)High school diploma or equivalent.<2 years aerospace experience.The ability to maintain a high level of accuracy.Computer skills, including the use Microsoft Excel, Microsoft Word, and Outlook.Email at a highly proficient level.Excellent verbal, written, and listening skills.The ability to organize and prioritize tasks.The ability to work as part of a teamWillingness to continue development to self-enhance personal performance.JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.#D800