Customer Service Rep

The Third Group; Boca Raton (FL); On-site; USD 51,000 - 69,000; Full time

Job summary

The Third Group in Boca Raton, FL is seeking a logistics coordinator who can build a network of carrier partners, negotiate rates, and keep shipments moving smoothly.

This role requires hands-on trucking experience, clear communication, and comfort with Microsoft Office. You will work in a fast-paced team environment where ownership and accountability are rewarded.

Qualifications

• 2+ years in third-party logistics.
• Hands-on trucking experience is required.
• High school diploma or equivalent; college degree a plus.
• Strong written and verbal communication.
• Proficient in Microsoft Office and quick to learn new systems.
• Full professional fluency in English.

Responsibilities

• Build and maintain a network of carrier partners who pick up when you call.
• Negotiate rates using market data and shipment history, not guesswork.
• Flag problems early and keep the right people across departments in the loop.
• Track shipments and give customers accurate, real-time status updates.

Skills

Trucking experience

3PL experience

Communication

Team collaboration

Negotiation

Education

High school diploma or equivalent

College degree a plus

Tools

Microsoft Office

Job description

We're a growing logistics and supply chain company hiring people who want to build a career here, not just take a job. The work is relationship-driven and moves fast, and the people who do well are the ones who take ownership early.

There's no remote or hybrid option

What you'll do

• Build and maintain a network of carrier partners who pick up when you call
• Negotiate rates using market data and shipment history, not guesswork
• Flag problems early and keep the right people across departments in the loop
• Track shipments and give customers accurate, real-time status updates

Who does well here

• You're direct, competitive, and serious about getting better at this
• You build relationships that outlast a single load
• You take initiative on your own but would rather win with a team
• You keep your head when a load falls through and move straight to the fix
• You stay organized in a job where a lot is moving at once

What you'll need

• 2+ years in third-party logistics
• Hands-on trucking experience, this is a requirement
• High school diploma or equivalent; college degree a plus
• Strong written and verbal communication
• Comfortable in Microsoft Office and picking up new systems
• Full professional fluency in English

Compensation:

$60,000 per year